what a que!!

ridiculous and disgusting que of calls

april 21,2010.

I Really found this day as the most tiring and disgusting work day cause i had a lot of calls na talagang nakakainis personally
kasi ang daming complaints regarding the tech no show.i have so many customers who demanded a lot of things which are already out
of my control as an agent.I'm JuST Wondering why those canadian customers didnt realize that it just our job to take calls and just
doing what we are trained for. pero this day was so nasty and very untolerable. To be honest with, i just realize how hard the job of
a call center agent is.I JusT thought i was hired just to take calls and help the customer out but it's not the issue. sometimes customer
tends to hit me below the belt. they thought that it's always our fault but the truth is it's not!!! Minsan nga i tend to have a self pity
kasi parang iniisip ko kung tama bang nandito ako sa ganitong klase ng work?? pero on the bright side iniisip ko na lang na im lucky enough
na ksi i used to receive a very good compensation from my company and besides facilities and management are good enough unlike my previous work
so maswerte na rin. and isa pa kung wala ako dito sa ganitong work i might not meet my love one... YUYAN..

inspite of those ridiculous calls i still have the reason to smile and to move on. YUng reason na yun. sa totoo lang eh napaka halaga sa akin.
personally ang laki ng naitutulong nya sa akin especially if i feel bored and upset cause of the customer na masyadong demanding.minsan nga
di ko lang masabi kung gaano ako kaligaya kapag nakikita ko syang naka smile and dahil dun nawawala yung bigat ng work ko